Customer Satisfaction Survey

Your feedback is important to us. Please kindly just take a brief moment to let us know your experience at our hotel by filling out the survey form.

1. How would you rate our menu variety?

PoorBelow AverageAverageGoodExcellent

2. How would you rate our quality of food & beverage?

PoorBelow AverageAverageGoodExcellent

3. How would you rate our promptness of service?

PoorBelow AverageAverageGoodExcellent

4. How would you rate value for price paid?

PoorBelow AverageAverageGoodExcellent

5. How would you rate our décor and ambiance?

PoorBelow AverageAverageGoodExcellent

6. Is our location favourable?

PoorBelow AverageAverageGoodExcellent

7. How would you rate your overall complete experience at our hotel?

PoorBelow AverageAverageGoodExcellent

8. Considering your complete experience at our hotel, would you recommend us to a friend or a colleague?

Definitely

Probably

Not Sure

Probably Not

If you have any comments, suggestions or questions, please do not hesitate to let us know how can we improve our services

Please kindly leave your name and phone number if you would like us to contact you directly.

Name

Phone/Mobile

ABOUT US

The Ole-Ken Hotel integrates the contemporary African art theme with an array of plush amenities and silhouettes right at the heart of the Rift Valley.

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CONTACT INFO

reservations@theolekenhotel.co.ke

+254 799 356444 / 780 356444

P. O. Box15322-20100 Nakuru.

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